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Your documents
tell a story.
We prove it.
Serv Inc. is a private consumer investigation and dispute resolution membership. We structure your case so your claims become provable facts on the record — outside of a system that was never designed to protect you.
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Documents encrypted and never shared. Summary analysis delivered at no charge. No attorney-client relationship is created by submission.
Three types of consumers.
One common thread.
The financial system generates documentation of its own misconduct. Most consumers never know it exists. We find it.
Foreclosure notices. Debt collectors. Garnishments. Evictions. You've received something that demands a response and the clock is running. We analyze your documents fast, structure your position, and put your claims on the record before the window closes.
You tried. You called the servicer. You filed with the CFPB. Nothing changed. The system processed you and moved on. We work with consumers who have exhausted public channels — because private dispute resolution operates on an entirely different track.
Your loan is current. Nothing feels wrong — yet. But your mortgage has been transferred, your servicer has changed, and your original documents may contain defects that matter deeply when they're eventually exercised. Our members in good standing are often the ones with the most to protect.
The system was built
for institutions.
Not for you.
Mortgage servicers, debt collectors, and large employers operate inside a regulatory framework that is slow, underfunded, and structurally dependent on consumer ignorance. The documents that prove misconduct sit in filing cabinets and digital archives — and most consumers never know to ask for them.
Serv Inc. exists because the United States has consistently failed to serve in its public capacity as a protector of consumer rights. We don't wait for the system to fix itself. We build a private record that compels accountability.
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Servicers routinely violate RESPA and TILAQWR response failures, improper escrow accounting, and force-placed insurance abuses affect millions of borrowers — most never file a single complaint.
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Chain of title defects are systemic and hiddenThe securitization era left a trail of defective assignments and missing endorsements. Foreclosures proceed on legally deficient instruments every day.
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FLSA violations cost workers billions annuallyMisclassification, unpaid overtime, and unlawful deductions are pervasive across industries. Most wage theft is never investigated because workers don't know their documents tell the story.
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Regulatory complaints are designed to close, not resolveThe CFPB complaint portal forwards your complaint to the institution you are complaining about. Most consumers receive a form response and a closed file. That is not dispute resolution.
How Serv Inc. works.
From document upload to resolution — a private administrative process that builds your case as provable fact on the record.
Mortgage documents, servicer correspondence, pay records, court filings — whatever you have. Our intake is secure and confidential.
We identify what we found, what is missing, and why it matters. Your free summary shows you the shape of your case. The full report goes deeper.
Through the Self-Analysis Wizard, Expert File Review, or Full Service investigation — your documents become a structured, provable record of fact.
Formal notices, affidavits, administrative process, private arbitration and mediation. We pursue resolution through private channels — not the public queue.
What we found.
What it changed.
All cases anonymized. Representative outcomes from Serv Inc. investigations across practice areas.
Consumer submitted servicer correspondence and loan documents. Investigation revealed a gap in the chain of assignment — the foreclosing party could not establish standing. Formal notice issued. Foreclosure action dismissed.
Consumer had been receiving collection calls for a disputed debt. QWR issued. Servicer failed to produce original documentation within the statutory period. Non-compliance documented. Case settled in the consumer's favor.
Consumer submitted pay stubs and employment records. Investigation documented consistent misclassification of overtime-eligible hours. Formal administrative record established. Employer judgment entered for back wages plus attorney fees.
Start free.
Go as deep as you need.
Every member starts with a free analysis. Your next step depends on what we find.
- Secure document upload
- Summary analysis report
- Issue type identification
- What is missing — overview
- Educational content access
- Everything in Free
- Full analysis report
- Self-Analysis Wizard
- Resource and download library
- Case status tracking
- Full video library
- Everything in Analysis
- Dedicated case manager
- Formal notice and affidavit drafting
- Service calls included
- QWR coordination
- Private arbitration access
- FLSA claim support
,499 / 3 months · ,999 / year
Payment plans available on annual
- White-label product licensing
- Financial institution product dev
- Employee benefit packages
- Corporate training and consulting
- Dedicated account team
- Custom SLA and deliverables
Corporate backgrounds.
Legal experience.
Consumer side.
Serv Inc. was built by professionals who spent careers inside the institutions that consumers now need protection from. We know how servicers document — and how they don't.
Our investigators come from corporate banking, compliance, legal services, and consumer advocacy. We understand the documents because we've written them, reviewed them, and used them in proceedings.
"The documents tell the truth.
We make sure it gets heard."
Your documents are already
telling a story.
Find out what it says.
Upload your documents for a free analysis. No cost, no commitment. If there is something there, we will tell you — and show you exactly what to do next.